Frequently Asked Questions
Why should I shop at tshirtswithlogo.Com?
tshirtswithlogo.Com provides you with a enjoyable shopping experience and you can
be assured of authentic quality and prompt delivery. All our products are door
delivered and we stand by our quality and provide 100% Satisfaction Gaurantee.
Purchase
What is the minimum and maximum purchase that can be made in tshirtswithlogo.Com ?
There is no minimum purchase requirement. There is no maximum limit either. However, for your
own safety against misuse of your credit card, we may require additional details before shipment.
Can I get more information on the products displayed on your site?
tshirtswithlogo.Com is in the process of compiling a detailed information on each of
the product displayed. However, if you still need more information please email sales@tshirtswithlogo.Com
Payment
How do I make payment?
We accept Visa and Mastercard billed in US Dollars. This means that if you live in country where
there are no exchange restrictions (USA, Canada, most of Europe, Australia, Middle East, Far- East)
you will be able to use our mall.
Will my credit card number be kept confidential?
Your Credit Card details are accepted through the SSL protocol. All transactions are secure,
powered by CGI scripts capable of processing Credit Card transactions insuring that the
information is encrypted before it is transmitted.
Delivery
How do I know that you have correctly registered the order placed ?
After you have placed the order, you will get an e-mail confirming each order
registered with us. Please check your e-mail and if you need any correction,
you can email us before the items are shipped.
How are the items delivered ?
All the items will be hand delivered to the door.
How long does it take for the products to be delivered?
We usually need 1 to 7 business days for delivery depending on the product
and delivery address. But in special cases we do our best to speed up delivery as quickly as possible.
Is delivery possible on Holidays and Sundays?
On Sundays and Public Holidays in India, no delivery of items through courier is possible. Deliveries will be made either on the previous day or the next day. In case of flowers/cakes/chocolates and a few select items, efforts are made to deliver even on Sundays / Holidays. But we do not commit on assured delivery on these days.
Can you guarantee the date of delivery?
We take all efforts to deliver the gifts on time. But sometimes, when we run out of stock of the ordered items, delivery might be delayed. Be assured that such conditions occur rarely. For assured delivery on the specified date, order at least a week in advance.
How do I know that the item has been delivered on-time ?
After the delivery we will send you a confirmation of delivery by e-mail.
Are there any additional delivery charge ?
None. Our charges are all inclusive! No extra charges for urgent delivery, delivery on Sunday's or holidays.
Can I send some message along with the gift ?
Yes, you can send message along with your gifts. Just type in your message in the "message" field while placing the order and a personalised card will accompany your gift.
Can the recipient send me a return message ?
Yes, the recipient can send a return message to you. We'll request all recipients to fill in the return message for you in the delivery confirmation memo and we shall e-mail it to you.
Cancellation and Refund
You can cancel an item before it enters the shipment process. Usually if you email us within 24 hours of placing the order, we will be able to cancel your item(s) and refund your card account.
More questions?
We believe we have answered the frequently asked questions. But your question may be different.
Feel free to email us at: sales@tshirtswithlogo.com. We will be pleased to answer your questions.
Please allow 1-2 working days for replies.
Privacy Information
Will you share my data with anybody else?
tshirtswithlogo.Com has a strict privacy policy. We will never use your data
outside of www.tshirtswithlogo.com. All your information will be kept confidential
and will only be used to enhance your shopping experience.